FAQ

We take patient data privacy very seriously. Only the doctor and the patient can view and access their data. To further secure the privacy of sensitive and personal information, all data exchanges are encrypted using TLS 1.2 protocol and AES 128 bit cipher, two extremely reliable standards of data security.
Data Cloud storage is extremely safe, secure and convenient. Any information generated and shared using iRx Clinic is secured with data encryption and uses OTP-based dual authentication. iRx Clinic also uses a HIPAA-compliant cloud for secure data storage.
iRx Clinic provides editable text transcribed data for organized and structured fields. iRx Clinic uses proprietary algorithms based on machine learning and handwriting recognition engines to transcribe handwritten text.
Yes. You can. With iRx Clinic, a doctor can either carry the pen and sheets with him, or keep a pad in each of the clinics where he practises.
Yes. iRx Clinic coded sheets are fully customizable to any design and size (preferably A4 or A5).
Yes. iRx Clinic can be integrated with your existing EMR/HIS systems using simple APIs. Your HMS/EMR service provider can easily integrate the API.
Yes. IRx Clinic can be integrated with your existing EMR/HIS systems using simple APIs. Custom APIs can be developed for complex and deep integration.
A Digital Pen, 8/10 inch Tablet with 4G enabled SIM card, 500 Coded Prescription Papers.
If any HW device got damage due to in appropriate usage than we will replace the HW with minimum charges.
Under the 3 Year scheme it is free of cost.
We have dedicated HW and SW support team which works round the clock to support you. For any HW issue, we take 3 days for Tier I city, 7 Days for Tier 2 cities and 15 Days for Tier 3 cities
Upload content/brand will be real time on server, the visibility will be decided based on plans you select
Yes, Can be used by multiple doctor with individual login but at a time only single user can use the system.
Under the 3 Year scheme it is free of cost.
Yes. Prescription wirting works in offline mode, once user goes online all data can be synched
Yes, the solution works perfectly in offline mode. in this case if device get damage than there are high chances that local data cannot be retreived.
Yes,it is as simple as you transfer your contacts when you switch your phones
Stil you can continue your practice
It is upto Dr. to select sharing mode of prescription
Yes